Interesting article: Microsoft CRM 2011 Multiple Forms basics
I’ve just found out this very nice post on multiple forms basics in Microsoft CRM 2011, so I wanted to share it with you all…
Microsoft CRM 2011: Multiple Forms basics.
What’s in my personal queue?
This is an update of my personal projects based on Dynamics CRM (I’ll talk xRM here), which will be explained in details on this blog:
- Organization tree in Silverlight
- Display of all the business units
- Display of the account’s contacts, with various methods of data retrieval
- Display of all the linked elements under an account or a contact
- Reporting in Silverlight
- Various KPIs
- Web portal in Silverlight (for outsiders)
Quite a lot of stuff here and I work on them on my spare-time so do not expect to see tons of update soon…
But here is my first attempt at Silverlight 4 with Dynamics CRM 4 data:
This is an organization tree returning the business units hierarchy and is based on the awesome work of Drazen Janjicek (http://cid-dff01c5367c1f660.office.live.com/self.aspx/Silverlight%20Stuff/OrganizationChartDemo.rar) and needs some refining but I’m pretty happy with the results!
Stay tuned!
xRM…or the natural evolution of CRM
Has any of your clients asked you, one day, how the “Sales” module in Microsoft CRM c
ould be used in a “purchasing” environment?
Usually, Quotes are created for product you sell, not for product you buy!
Eventually, my last client asked me about it: how can I map my purchases in Microsoft CRM? Of course, one could always tell him to use an ERP software but in this particular case, the client can either buy or sell products.
Let me explain:
I work for this client as a supplier meaning that I “sell” my services and my client “buys” them. He wants to be able to track this behavior in his CRM. Which led us to a peculiar discussion around all the process involved and the way he could achieve it in Microsoft Dynamics CRM (4.0 in this case).
