Are you ready for the Cloud?
In this video from Software Advice, Brad Wilson, General Manager of Microsoft Dynamics CRM, explains the choice between Microsoft Dynamics CRM Online and On Premise.
It all ends up to this obvious question: are your clients ready for the Cloud or not?
Get ready for a fight Salesforce.com!
In this video from Software Advice, Brad Wilson, General Manager of Microsoft Dynamics CRM, gives an overview of the current and future strategy behind Microsoft Dynamics CRM 2011.
What is interesting about this interview is the fact that Microsoft is really focusing on its cloud solution (3:35), which will offer various cloud-based scenarios.
Where are we with the CRM software market today?
Here is an interesting video from Software Advice about the CRM software market as-of today compared with 12 years ago.
As you will hear, Brad Wilson (General Manager of Microsoft Dynamics CRM) talks about the difference between the way people treated a CRM solution 12 years ago and nowadays, stating the obvious: CRM is a must-have today!
Thoughts about security roles and valves
During the system configuration, one can always want to customize the security roles for all the users, but IMO it is not a good approach. Why?
xRM…or the natural evolution of CRM
Has any of your clients asked you, one day, how the “Sales” module in Microsoft CRM c
ould be used in a “purchasing” environment?
Usually, Quotes are created for product you sell, not for product you buy!
Eventually, my last client asked me about it: how can I map my purchases in Microsoft CRM? Of course, one could always tell him to use an ERP software but in this particular case, the client can either buy or sell products.
Let me explain:
I work for this client as a supplier meaning that I “sell” my services and my client “buys” them. He wants to be able to track this behavior in his CRM. Which led us to a peculiar discussion around all the process involved and the way he could achieve it in Microsoft Dynamics CRM (4.0 in this case).
My thoughts about CRM and Open Source
I do like CRM software, especially Microsoft Dynamics CRM.
Why do I like it?
- I’m a .NET guy (not geek!)
- I really enjoy working with Windows 7 (I also like Linux with KDE but it’s another story)
- I’ve know a bunch of things about Microsoft CRM since the first release (1.0) a few years back
- I’ve had some big projects around Microsoft CRM in the past 5 years
- Beyond some annoying limitations, you can verticalize it just by using the web interface (and go further with VS2008 and so on)
