CRM 2011: Thunderbird compatibility
Well, this one is a recurring question: is Microsoft CRM compatible with other email clients such as Thunderbird?
Well, the simple answer is “No sir”, but I’ve found myself thinking about creating a free plugin that will give the ability to convert emails in Thunderbird to CRM emails and to synchronize contacts (at least from the Thunderbird address book to CRM).
It is a very much anticipated development but I already have the skeleton, and thanks to Microsoft CRM 2011 REST feature, I think I might end-up getting things to work.
What do you think, would such a plugin be useful to you? Feel free to comment and give me advices ![]()
How-to: Use SQL CTE with custom reports in CRM
One of my client asked me the other day to produce a report containing all the cases (incidents) in the system… OK, this is pretty easy and it already exists somewhere ![]()
But the hardest part was the filtering of this report: he wanted to be able to put a parent subject in the filter and the report should take care of getting all the child under this subject!
What’s in my personal queue?
This is an update of my personal projects based on Dynamics CRM (I’ll talk xRM here), which will be explained in details on this blog:
- Organization tree in Silverlight
- Display of all the business units
- Display of the account’s contacts, with various methods of data retrieval
- Display of all the linked elements under an account or a contact
- Reporting in Silverlight
- Various KPIs
- Web portal in Silverlight (for outsiders)
Quite a lot of stuff here and I work on them on my spare-time so do not expect to see tons of update soon…
But here is my first attempt at Silverlight 4 with Dynamics CRM 4 data:

This is an organization tree returning the business units hierarchy and is based on the awesome work of Drazen Janjicek (http://cid-dff01c5367c1f660.office.live.com/self.aspx/Silverlight%20Stuff/OrganizationChartDemo.rar) and needs some refining but I’m pretty happy with the results!
Stay tuned!
Microsoft CRM SDK 4.0.12 is out!
You can download it here: http://www.microsoft.com/downloads/details.aspx?FamilyID=82e632a7-faf9-41e0-8ec1-a2662aae9dfb&displaylang=en
Hum, I’m wondering if the typo I found in the previous version was corrected


